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A Textbook of Hotel Administration

A Textbook of Hotel Administration

by Mr. Damodaran Hari (Author)

Rs. 950/-

Book Details

  • Hard Bound: 281 pages
  • Publisher: APST Publication
  • Publication Year: 2014
  • Language: English
  • Edition: 1st
  • ISBN-13: 978-11-232117-1-9
  • Product Dimensions: 14.5 x 22.5 cm
  • Average Customer Review: Be the first to review this item

Description

This Book of Hotel Administration involves combination of various skills like management, marketing, inter personal skills, dexterity, etc. Hotels are a major employment generator in tourism industry. Work in the area of Hotel Administration involves ensuring that all operations, including accommodation, food and drink and other hotel services run smoothly. The main areas of this book are:
General Operations: The main responsibilities of this department include: supervision, co-ordination and administration of all other departments as well as overall financial control.
House Keeping: The main function of the house keeping department is to make sure that all rooms are kept in order and all the needs of the guests are met.
Food & Beverage: This department is the hub of the hotel industry and is responsible for all the food that is prepared and served in the hotel.
Front Office: Major tasks performed include: providing information, making room reservations and taking care of check-ins and check-outs, besides the duties performed by the Personnel Department of any company.
Sales & Marketing: This department keeps in touch with travel agents and tour operators as well as other potential corporate clients in order to sell hotel facilities. Advertising and Public Relations is also normally handled by this department.